Sacramento County Probation Department

The Sacramento County Probation Department supervises adults and youth, prepares reports for the courts, operates the Youth Detention Facility, and connects people with treatment and other services. This article explains where to report, how to identify an assigned probation officer, what to expect during supervision, and which office handles records, restitution, and complaints. It also explains several reporting deadlines and document requirements that can affect your next step.

Which Probation Office Handles Your Matter?

The Sacramento County Probation Department has separate divisions for court-related work, community supervision, juvenile placement, and youth detention. The correct location depends on the service you need. A court hearing, a probation reporting appointment, and a detention facility visit may take place at different addresses.

Adult Services handles supervision of adults on probation, Post-Release Community Supervision, and Mandatory Supervision. Adult Court Services prepares sentencing reports, handles certain restitution matters, coordinates transfers between California counties, and provides pretrial services. An adult who needs reporting instructions should contact Adult Services rather than assume the court-services office is the reporting location.

For youth, Juvenile Services handles community supervision and case management. Juvenile Court Services prepares court reports and handles juvenile probation records requests. Placement Services supervises youth whom the Juvenile Court has ordered into foster care settings. The Youth Detention Facility is a separate location for youth in secure custody. Addresses and office phone numbers appear at the end of this article.

Reporting After Sentencing or Release

Adult Reporting Deadlines

The department’s probation officer lookup and reporting instructions explain the initial reporting requirements for adults. If you are sentenced and are not returning to custody, the department states that you must report in person to Probation within 48 hours of sentencing. If you are serving time in jail, you must report within 48 hours of release. These instructions are also provided verbally in court and in the written orders received at sentencing.

Unless instructed otherwise, adults report to the Adult Services office on Folsom Boulevard. Office hours are Monday through Friday, 8:00 a.m. to 4:00 p.m., excluding holidays. The office remains open during lunch. If you are uncertain where to report, call Adult Services and be prepared to provide personal information so a representative can confirm your identity and direct your call.

Keep your written court orders available when reviewing your reporting obligations. The location or instructions specifically given to you matter; the department’s general reporting address applies unless you have been told otherwise.

Juvenile Reporting After Court

Youth placed on formal probation receive instructions to report in person directly after court disposition. Those instructions also appear in the written orders received at the disposition hearing. If a youth remains in custody after disposition, the department directs the youth to report directly after release.

Unless instructed otherwise, juvenile reporting is at the Branch Center Road location used by Juvenile Services. Do not confuse that reporting office with the Youth Detention Facility on Kiefer Boulevard. Families with questions about reporting should call Juvenile Services and be ready to provide identifying information, a current address, and a current phone number.

Identifying Your Assigned Officer

The automated officer lookup system is available at (916) 874-PROB (7762). You need a touch-tone phone and your X-reference number to access it. This system identifies an assigned probation officer; it is separate from the office assistance available to people who need help determining where to report.

Have the X-reference number ready before calling the automated system. For a reporting inquiry handled by staff, be prepared to verify your identity. Give Probation your current phone number and address so the department has accurate contact information.

Adult Supervision and Intake Services

The Adult Services Division oversees adults on formal probation, Post-Release Community Supervision, commonly called PRCS, and Mandatory Supervision. These supervision categories are handled within the division, but an individual’s reporting requirements and services depend on the assigned case and supervision plan.

Screening, Intake, and Assessment units process new court referrals and people released from state prison or county jail into the applicable supervision programs. Officers conduct interviews, review case information, and assess risks and needs using the Level of Service/Case Management Inventory, or LS/CMI. The review may include crime reports, protective orders, and other assessments.

During intake, clients meet with a Human Services Specialist, a Registered Nurse, and a Senior Mental Health Clinician. These contacts help connect clients with benefits and services such as Medi-Cal, CalFresh, General Assistance, mental health care, substance use treatment, and medical care. Intake also includes information about employment, education, vocational training, and pre-apprenticeship opportunities. After intake, the client is assigned to an appropriate supervision level.

Specialized Supervision Assignments

Some cases are assigned to specialized units. The Family Violence Unit monitors probation conditions and counseling progress and refers clients to certified Batterers’ Treatment Programs. The OTS/DUI Unit intensively supervises clients with felony DUI convictions or multiple DUI offenses, including community supervision and random alcohol and drug testing.

The High Risk Probation Unit uses assessments to develop individualized supervision plans. Clients begin at the most intensive level and may progress to less restrictive supervision with sustained compliance and law-abiding behavior. Web-based reporting is the final level described for that unit. It is a stage in the unit’s supervision process, rather than a general reporting option that every client can select.

Transfers Within and Between States

Transfers between California counties and interstate supervision are handled through different units. Adult Court Services coordinates transfers of Sacramento County adult probation supervision cases to other California counties. Its Jurisdictional Transfers Unit verifies the out-of-county residence and monitors the case until the transfer is completed.

The Interstate Compact Unit handles supervision involving movement between states. This includes Sacramento County clients approved to relocate outside California and people granted probation in another state who now reside locally. Identify whether your question concerns another California county or another state when asking Probation which unit handles the matter.

Day Reporting and Treatment Programs

Adult Day Reporting Centers

Adult Day Reporting Centers provide intensive services for moderate- to high-risk clients age 18 and older. An intake assessment and multidisciplinary team guide the individual treatment plan. Programs typically last nine to 12 months and may include cognitive behavioral therapy, substance use treatment, education, vocational training, housing support, and family services.

The department identifies Central, North, and South centers. Its Adult Services page states that the North center is temporarily relocated to the Central center. The contact directory places both Central and North at the Folsom Boulevard address. Confirm your assigned center and appointment location before traveling, particularly if paperwork refers to a North center appointment.

The Community Outreach Unit provides work crews for community projects. Participants can earn credit toward victim restitution or fines. The program also serves as an intermediate sanction for Adult Day Reporting Center participants and is available voluntarily to clients with outstanding restitution. Its published operating hours are Tuesday through Friday, 8:00 a.m. to 4:00 p.m.

Collaborative Court Programs

Probation participates in several treatment-focused court programs. Recovery Court provides an eight- to 12-month program for individuals charged with nonviolent drug and property offenses. Services include intensive outpatient treatment, individual and family counseling, drug testing, and probation supervision. The team reports progress to the court, and noncompliance may result in sanctions.

Other programs include Proposition 36 Court, Veterans’ Treatment Court, Mental Health Treatment Court, and Driving Under the Influence Treatment Court. Their populations, treatment requirements, and supervision periods differ. Veterans’ Treatment Court participants are placed on formal probation for 12 to 18 months. The voluntary DUI Treatment Court program lasts up to 18 months and requires completion of an individualized treatment plan, applicable sanctions, the SB 38 education program, and restitution owed.

Possible outcomes also vary by program and case. The department describes potential outcomes such as reduced probation, termination of probation, or dismissal of charges for successful participants in certain programs. Those outcomes should not be treated as automatic results of entering treatment.

Mental Health Diversion Services

The Jail Diversion Treatment and Resource Center serves Misdemeanor Mental Health Diversion Court participants age 18 and older who are living with mental illness, a co-occurring substance use disorder, and/or trauma. It provides coordinated services intended to divert participants from incarceration into treatment and community care.

Services may include mental health and substance use evaluations, therapeutic classes, referrals, contact with a probation officer, and onsite meetings with legal representation. County partners also assist with health care connections and eligibility for benefits. This center serves the identified diversion-court population; it is distinct from a regular adult probation reporting office.

Adult Court Reports and Pretrial Monitoring

Adult Court Services prepares pre-sentence investigation reports for the Sacramento County Superior Court. These reports address the offense, the person’s history and family environment, victim impact, restitution, and sentencing considerations. Probation makes recommendations, while the judge decides the sentence and may choose a different outcome.

The department states that a pre-sentence investigation report is available to the public for 60 days from sentencing and can be obtained from Sacramento Superior Court. The court is the identified source for obtaining that report. Adult Court Services also handles inquiries about expungement, early termination, and charge reduction, which may be available after conditions of release have been completed.

The Pretrial Unit assesses individuals booked into custody and monitors people released to Pretrial by the Superior Court. Monitoring is provided at no cost to the client and can include telephone reminders about court, office visits, community visits, and GPS monitoring. Pretrial monitoring concerns court-authorized release before case resolution and should be distinguished from supervision following a probation sentence.

Juvenile Supervision and Family Participation

Juvenile Services supervises youth under Juvenile Court jurisdiction. Officers assess risks, strengths, and service needs, then develop individualized case plans with youth and their families. Depending on the assessment, services may include counseling, life skills, education, vocational opportunities, transportation, and family or youth advocacy.

Community-based supervision assignments are organized around the school districts youth attend. Officers work with families and service providers, sometimes through Child and Family Team meetings, to address needs and support participation in school and community services.

Home Supervision and Electronic Monitoring

Home Supervision and Electronic Monitoring provide alternatives to detention when used by the court and Probation. Under Home Supervision, youth remain at home except for specified activities such as school, church, counseling, and employment. Other extracurricular or positive activities may be permitted when deemed appropriate by the probation officer.

Electronic Monitoring uses an ankle transmitter to support compliance and community supervision. Participation in either program involves supervision requirements. Families should distinguish permitted activities under the youth’s plan from activities the youth would ordinarily attend without restrictions.

Placement and Community Reentry

Placement Services supervises youth whom the Juvenile Court orders into foster care settings, including resource families and short-term residential therapeutic programs. Placement decisions use the Child and Family Team process, with services directed toward returning youth home or to another permanent family setting when possible.

Reentry planning addresses the transition from detention or placement into the community. Probation works with youth, families, health staff, education staff, and other providers to identify treatment, education, housing, and employment needs before release. Community supervision and case management continue the transition plan after the youth returns.

Juvenile Hearings and Records Requests

Court Attendance and Hearing Types

Juvenile Court Services conducts detention risk assessments, prepares intake and social study reports, and makes recommendations about disposition. The department states that parents and minors must attend hearings unless their appearance is specifically waived by the minor’s attorney. Hearing information is provided by mail or phone.

For a youth detained at the Youth Detention Facility, the department describes a detention hearing within 72 hours of booking, counting only court business days. At that hearing, the judge decides whether the youth remains detained, is released without restrictions, or returns home under electronic monitoring or home supervision while awaiting trial.

A jurisdictional hearing is the juvenile court trial at which a judge considers evidence and testimony. A dispositional hearing addresses sanctions, treatment, and probation conditions after responsibility has been admitted or the court has found the allegations true. The juvenile courthouse for hearings before judges, citation-hearing office, and Juvenile Services reporting location have different addresses or functions. Match your notice to the office you plan to visit.

Documents for Juvenile Probation Records

Juvenile probation records are confidential and protected against unauthorized disclosure. A request must be submitted in writing to the Sacramento County Probation Custodian of Records through Juvenile Court Services. The required materials are:

A completed JC-E 667 form.
A copy of current, valid identification.
A description of the documents requested.
The start and end dates covering the requested documents.

Requests may be emailed to PROB-JuvenileRecords@saccounty.gov, delivered in person to the Custodian of Records at Juvenile Court Services, or faxed to (916) 875-4206. Allow seven to 14 business days for processing after the completed form, identification, and required information are received.

Obtaining copies of records and seeking to seal a juvenile record are separate requests. Juvenile Court Services manages record-seal requests as well as juvenile court records. Be specific about which action you are seeking when contacting the office.

Youth Detention and Family Contact

The Youth Detention Facility, also called juvenile hall, is operated by Probation. It provides secure custody along with education, recreation, vocational programming, medical care, and mental health services. Valley Oak Youth Academy operates within the facility for youth serving commitments under juvenile justice realignment.

Education is provided through a year-round school operated by the Sacramento County Office of Education. Available pathways include a traditional diploma, high school equivalency preparation, college coursework, and selected pre-apprenticeship programs. Medical services are provided by Juvenile Correctional Health, while behavioral health services are provided through the Department of Health Services.

The department provides a separate phone number for scheduling facility visits, shown in the office list below. A visit to a detained youth is different from attending the youth’s court hearing or reporting to Juvenile Services. Identify the purpose of your visit before choosing a location.

Victim Statements and Restitution Claims

The department’s victim and restitution services include obtaining statements and documenting crime-related losses for the court. Victims seeking restitution must complete and return the claim forms sent by Probation and provide supporting documentation. Relevant documents may include bills, medical bills, receipts, insurance records, and estimates.

For adult cases, Probation contacts victims after conviction while preparing sentencing recommendations. A statement may be provided in writing, by phone, or in person. The officer identified in the notification letter can answer questions and assist with the requested documents.

Juvenile cases follow a different timeline. Victim statements and restitution requests are gathered at the beginning of the court process, and contact may occur shortly after arrest. Claims must be submitted within 45 days after receipt of the request to be considered during the juvenile’s disposition.

If more than 45 days have passed, or the amount could not be determined at disposition, a victim may still be eligible for restitution while the youth remains on probation. A claim and supporting documents are still required. Probation can then request a hearing for the court to establish an amount.

A restitution order does not guarantee collection. Probation and the Department of Revenue Recovery attempt to collect restitution on the victim’s behalf. Property held as evidence is a different matter: Probation does not coordinate its release, and the department directs those inquiries to the District Attorney’s Office.

General Inquiries and Employee Complaints

General email inquiries may be sent to ProbationMail@SacCounty.gov. Include your name and current phone number. This account is not continuously monitored, and messages may not be reviewed for several days. For an emergency, call 911. Reports of a new crime belong with the Sheriff’s Department or the appropriate local police department.

The citizen complaint procedure covers concerns about Sacramento County Probation operations, policies, or employee conduct. Complaints about employees of another law enforcement agency must be directed to that agency.

A Citizen Complaint Form can be obtained at any Sacramento County Probation office. Forms are available in English, Spanish, Vietnamese, Hmong, Russian, and Ukrainian. Completed forms may be emailed to InternalAffairs@saccounty.gov, delivered to any Probation office, or mailed to the address printed on the form.

After review and assignment, the department provides notification, the investigator’s name, and contact information. An interview is usually part of the investigation. The complainant receives notice of the outcome, but personnel investigation details, including whether discipline is proposed or imposed, are confidential.

Probation Department Offices and Contacts

Administrative Services
8745 Folsom Boulevard, Sacramento, CA 95826
Phone: (916) 875-0273

Adult Services
8745 Folsom Boulevard, Sacramento, CA 95826
Phone: (916) 875-0300

Adult Court Services
711 E Street, Sacramento, CA 95814
Phone: (916) 874-1500

Central Adult Day Reporting Center
8745 Folsom Boulevard, Sacramento, CA 95826
Phone: (916) 875-2372

North Adult Day Reporting Center
8745 Folsom Boulevard, Sacramento, CA 95826
Phone: (916) 875-2372

South Adult Day Reporting Center
7300 Lincolnshire Drive, Sacramento, CA 95823
Phone: (916) 876-4041

Recovery Court
8745 Folsom Boulevard, Sacramento, CA 95826
Phone: (916) 875-1171

Community Outreach Unit
Phone: (916) 875-0200

Juvenile Services
4000 Branch Center Road, Sacramento, CA 95827
Phone: (916) 875-4600

Juvenile Court Services
4100 Branch Center Road, Sacramento, CA 95827
Phone: (916) 875-6868

Juvenile Court — Citation Hearings
4100 Branch Center Road, Sacramento, CA 95827
Phone: (916) 875-4202

Juvenile Courthouse — Hearings Before Judges
9605 Kiefer Boulevard, Sacramento, CA 95827
Phone: (916) 876-7753

Placement Services
4100 Branch Center Road, Sacramento, CA 95827
Phone: (916) 875-0523

Juvenile Hall Youth Detention Facility
9601 Kiefer Boulevard, Sacramento, CA 95827
Phone: (916) 875-6996
Visit Scheduling Phone: (916) 874-2777

Internal Affairs
Phone: (916) 876-8836